ALTHOUGH WE STRIVE TO DELIVER THE BEST PRODUCT AND SERVICE AT THE BEST PRICE, WE UNDERSTAND THAT WE ARE NOT ALWAYS ABLE TO MEET ALL CUSTOMERS' EXPECTATIONS. WE WILL TRY OUR BEST TO RESOLVE AND FIND A SOLUTION TO MEET YOUR NEEDS, SHOULD WE BE UNSUCCESSFUL, WE DO OFFER EXCHANGES AND MERCHANDISE CREDIT. FURTHERMORE:
- PRODUCTS ARE GUARANTEED AGAINST DEFECT WITHIN 7 DAYS OF RECEIPT.
- DEFECTIVE PRODUCTS ARE EXCHANGED FOR IDENTICAL ITEM WHEN AVAILABLE OR SUBSTITUTED WITH SIMILAR OR BETTER ITEM.
- SHIPPING CHARGES ARE NOT REIMBURSED ON EXCHANGES.
- SHIPPING AND HANDLING CHARGES INCURRED UPON PURCHASE ARE NON-REFUNDABLE.
- ALL EXCHANGES ARE SUBJECT TO APPROVAL AND REQUIRE AN RMA AUTHORIZATION NUMBER BEFORE BEING EXCHANGED.
- ALL RETURNS ARE SUBJECT TO APPROVAL AND MAY BE DECLINED AT OUR DISCRETION. A 20% RESTOCKING FEE WILL BE IMPOSED IN ADDITION TO THE COST OF SHIPPING AND HANDLING.
